As we believe in open and honest dialogue to resolve problems quickly, JCLM are advocates of a forum to allow employees to informally raise any issues they might have.
JCLM’s own advisor network includes HR support which provides for an audit of HR policies, Staff Handbook, template contracts of employment, template HR letters and technical advice on complex HR matters including disciplinary and grievance matters.
JCLM recognize that customer complaints are inevitable- however they can take up management time. JCLM have experience in designing streamlined and bespoke customer complains procedures which have been proven to resolve customer complaints quickly and to enable you to focus on the business and your customers.